Jul 23, 2024

3 Reasons Why Call Management Automation Can Help You

Managing all the calls you receive as a sole trader is no joke. Many of the calls might end up in the voicemail, resulting in endless callbacks or, worse, those calls getting lost amidst your busy days.

Automating call management is a reality with Artificial Intelligence, and you can experience it today by downloading the Jane app. But, if you're not convinced yet this is something you need, here's a list of 3 reasons why call management automation can help you:

Consistent availability

Well, this is kind of an obvious one, but we all have those days where your phone is ringing like crazy. If you depend on clients contacting you to get new trades, it is not ideal to miss any of those calls. However, some days it’s just humanly impossible. Good thing that Jane is not human and can answer calls around the clock! In the basic plan, Jane can answer up to 100 call minutes a month. Could you imagine doing that yourself?

Effective communication

When answering a client call, things can get lost in communication. Sometimes the place we are at while answering the call is not ideal, whether there's a lot of background noise or poor cell service. It can happen that a thing or two gets past you. Jane, however, is skilled in mindfulness and always present in the moment, paying full attention to what is being said in the call. Nothing will get lost in communication if you work with Jane, and, let's be honest, you can focus on more pleasant things like enjoying the views during your drive to the next job.

Optimised lead qualification

This one is very much related to the last point. When you cannot pay full attention to a call, it can be hard to understand what the client really wants, or even if they want the service you offer. It happens that people misunderstand services and call about something you don't do. Jane is able to deal with these, qualifying the leads that really matter, and categorising them into low, medium, and high confidence leads. This way, you only have to worry about the high and medium confidence lead, optimising your time.

AI is here to make your job easier. Let's start with the tasks that we like the least or take most of our time. Jane's call management automation takes a lot off your plate and simplifies your business, and, by consequence, your life!

Let Jane handle the tedious administrative tasks, while you focus on what is really important (and pleasant).